Terms of Use

Platen processes custom book orders and generates production files based on the information you provide.

You are responsible for the accuracy of order details, buyer information, and design files you upload.

Completed order files are stored for 30 days after delivery.

After 30 days, files may be deleted unless you choose long-term storage.

You are responsible for downloading and storing your files during the storage period.

Platen charges per order processed. Pricing is available on the pricing page.

You will be billed for orders you submit for processing.

You can cancel your account at any time. There are no long-term contracts.

You retain ownership of your designs and order data.

By using Platen, you grant us permission to process your files for the purpose of generating production files.

Platen provides production files based on the information you provide. You are responsible for reviewing files before printing.

We are not liable for printing errors, buyer disputes, or issues arising from inaccurate order information.

To the maximum extent permitted by law, Platen's liability is limited to the amount you paid for the specific order in question.

We aim for reliable service but cannot guarantee uninterrupted availability.

We may modify or discontinue features with reasonable notice.

You can close your account at any time.

We may suspend or terminate accounts that violate these terms or are inactive for extended periods.