Support

We're here to help you understand whether Platen fits your workflow.

What Platen is (and isn't)

Platen is not a creative tool.

Platen is a production system. It standardizes and executes repeatable custom production orders by applying finished designs to order-specific specifications.

It doesn't replace creative tools or design judgment. It removes manual repetition from production workflows.

Common questions

Is Platen a design tool?

No. Platen works with finished designs and patterns.

Do I still need Illustrator / Figma?

Yes. Platen assumes your designs already exist.

Can this work with Etsy or Shopify?

Yes. You provide the order details. Platen prepares the production files.

Is this for one-off custom projects?

No. Platen is designed for repeatable production workflows.

What file formats do you support?

SVG first. Platen is built for vector artwork that tiles and scales cleanly.

Get in touch

Have a question or not sure if Platen fits your workflow? Send us a message.